7 general skills or competencies (Job family competencies) for Computer Operator III
Skill definition-Maintaining, configuring, and setting up computer hardware to increase business efficiency and staff productivity.
Level 1 Behaviors
(General Familiarity)
Describes the components and specifications of computer hardware.
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Level 2 Behaviors
(Light Experience)
Assists in assembling and integrating computer hardware circuits and components.
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Level 3 Behaviors
(Moderate Experience)
Implements solutions to resolve computer hardware problems.
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Level 4 Behaviors
(Extensive Experience)
Formulates preventative maintenance plan to minimize computer system disruptions.
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Level 5 Behaviors
(Mastery)
Creates and delivers training programs regarding the application and use of computer hardware.
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Skill definition-Diagnosing the cause of a fault in a computer system and resolving the identified issues to maintain its reliability and functionality.
Level 1 Behaviors
(General Familiarity)
Documents troubleshooting methods used in identifying bugs and errors in a computer system.
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Level 2 Behaviors
(Light Experience)
Conducts on-site and remote troubleshooting of computer problems.
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Level 3 Behaviors
(Moderate Experience)
Leads the daily activities of maintenance and troubleshooting computer systems.
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Level 4 Behaviors
(Extensive Experience)
Consults on the application of advanced techniques to solve system performance issues.
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Level 5 Behaviors
(Mastery)
Develops troubleshooting techniques to increase operational readiness of our computer systems.
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6 soft skills or competencies (core competencies) for Computer Operator III
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Describes the purposes and benefits of Standard Operating Procedures (SOP).
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Level 2 Behaviors
(Light Experience)
Compiles and maintains SOPs under our current policies and directions.
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Level 3 Behaviors
(Moderate Experience)
Ensures internal SOPs are in compliance with industry standards and regulations.
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Level 4 Behaviors
(Extensive Experience)
Develops and delivers training programs to ensure our SOPs are fully communicated and adhered to.
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Level 5 Behaviors
(Mastery)
Champions the adoption of SOP to foster efficiency and consistency.
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Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Cites steps and tips to improve attention to detail in the workplace.
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Level 2 Behaviors
(Light Experience)
Keeps full attention when listening to understand the message.
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Level 3 Behaviors
(Moderate Experience)
Balances between accuracy and efficiency for different tasks or programs.
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Level 4 Behaviors
(Extensive Experience)
Creates and implements quality management processes for our business.
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Level 5 Behaviors
(Mastery)
Defines possible hurdles to projects and creates strategies to deal with them.
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Summary of Computer Operator III skills and competencies
There are 0 hard skills for Computer Operator III.
7 general skills for Computer Operator III, Computer Hardware, Computer Troubleshooting, IT Environment, etc.
6 soft skills for Computer Operator III, Standard Operating Procedures (SOP), Attention to Detail, Time Management, etc.
While the list totals 13 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Computer Operator III, he or she needs to be proficient in Standard Operating Procedures (SOP), be skilled in Attention to Detail, and be skilled in Time Management.